Privacy Policy
Last updated: November 11, 2025
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1. Introduction
NewMe.AI ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service. By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information:
- Name and email address
- Password (encrypted)
- Profile information (optional)
Content You Upload:
- Reference images
- Motion videos
- Generated output videos
Usage Data:
- Log data (IP address, browser type, pages visited)
- Device information
- API usage metrics
Payment Information:
- Processed by Stripe (we don't store card details)
- Billing address
- Transaction history
3. How We Use Your Information
- Provide and improve our service
- Process your video generation requests
- Communicate with you (emails, notifications)
- Process payments and billing
- Detect and prevent fraud or abuse
- Analyze usage to improve features
- Send marketing communications (with your consent)
4. Data Sharing and Disclosure
We do NOT sell your personal data.
We may share data with:
- Service providers (hosting, payment processing, analytics)
- Legal obligations (if required by law)
- Business transfers (acquisition, merger)
Third-party services we use:
- Google Cloud Platform (hosting, storage)
- Stripe (payment processing)
- Google Analytics (usage analytics)
5. Data Retention
- Account data: Until you delete your account
- Uploaded content: 30 days after job completion (configurable in settings)
- Generated videos: 2 weeks (download links expire)
- Logs and analytics: 90 days
6. Your Rights (GDPR/CCPA)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data (data portability)
- Opt-out of marketing communications
- Restrict or object to processing
To exercise these rights, contact:
privacy@newme.ai7. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest (database encryption)
- Regular security audits
- Access controls and authentication
However, no system is 100% secure. Please use strong passwords and enable two-factor authentication.
9. Children's Privacy
Our service is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@newme.ai.
10. International Data Transfers
Your data may be transferred to and processed in the United States or other countries where our servers and service providers are located. By using our service, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We will notify you of significant changes via email or through a notice on our website. Your continued use of the service after changes are made constitutes acceptance of those changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email:
privacy@newme.aiAddress:
NewMe.AI Inc.
123 AI Innovation Drive
San Francisco, CA 94102
United States
Legal Compliance
This Privacy Policy is designed to comply with GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable data protection laws. If you have any concerns about how your data is handled, please contact our privacy team.